Supported Phones and Devices

This means when you plug them into your network, the Hello Hub will automatically find them and configure them.

Fully Supported "plug-n-play" phones

Grandstream: GXP-1620/1625/1630/1635, GXP-2130/2135/2160/2170, WP820 WiFi handset, HT801/802 analog phone/fax adapter.

Atcom: A68W/A48W/A20W - Can be used as wired or wireless (WiFi)

Polycom: VVX series with up to date firmware only!

Htek: UC926E, UC912E

Plug-nPlay Softphone "apps"

Zoiper*: iOS and Android (free and paid versions)

Grandstream WAVE*: iOS and Android (free)

*Softphone apps work in different ways based on platform. It may be necessary to modify your router/firewall settings in order to use a soft phone with your system.

3rd Party Unsupported Options

The Hello Hub will only work well with the supported devices above. It is possible to configure non-supported devices, however we strongly prefer that our customers stick to supported devices. The reason is simple: User experience. We can only promise a simple and trouble free experience if you utilize the devices we have tested and support. It is far too easy to blame us for a multitude of ills when trying to use an unsupported device. If you are willing and able to manually configure unsupported devices, then feel free to do so, just don't expect anything not listed above to be "plug-n-play".

© 2019 ring-u llc, all rights reserved. Web Use Policy.

The ring-u business telephone service  does not include high-speed Internet or broadband service which is required for operation. Free calling offered in the United States only. Federal universal service charges, FCC regulatory fee, state and local taxes, fees & surcharges and regulatory and compliance fees are billed monthly and are subject to change. Some enhanced features may require an additional monthly service fee and may also require additional peripheral devices that are sold separately. Unlimited U.S. calls are subject to normal business usage limitations. Like any product or service, The ring-u Hello Hub and ring-u service may not be the right choice for your business, and we DO NOT support or allow the use of our service for call centers/robo-calling/or tele-spamming operations. See terms and conditions for current usage limitations. International calls are billed per minute and must be prepaid.  ring-u E911 service operates differently from conventional/pots/landline 911 service.  See e911 for details. Some alarms, faxes and other devices may not be compatible. Additional terms apply, see terms and conditions
 

Any questions? Call us : 423.567.4888 Monday-Friday 9am-5pm EST

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