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ring-u product warranty


All ring-u branded products such as our Hello Hub pbx's have a 1 year replacement warranty from date of purchase. We will work with our customer to determine if the unit is defective and if so will immediately ship a replacement unit free of charge. We may require the defective unit be returned to us for inspection depending on circumstances.

accessory product warranty


All non-ring-u branded products such as Grandstream Phones and other phone system peripherals (that were purchased directly from ring-u on our website or through one of our product listings on a reseller portal such as Amazon) have a  manufacturer's 1 year parts and labor warranty effective from date of purchase.  We often honor these warranties as a replacement warranty just as we offer with our own products. This is determined on a case by case basis. We will work with our customer to determine if the unit is defective and if so will immediately ship a replacement unit free of charge, or in rare instances direct them to the manufacturer. We will require the defective unit be returned to us for inspection if we provided a replacement device. 

Any questions? Call us : 423.567.4888 Monday-Friday 9am-5pm EST

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M E M B E R

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The ring-u business telephone service  does not include high-speed Internet or broadband service which is required for operation. Free calling offered in the United States only. Federal universal service charges, FCC regulatory fee, state and local taxes, fees & surcharges and regulatory and compliance fees are billed monthly and are subject to change. Some enhanced features may require an additional monthly service fee and may also require additional peripheral devices that are sold separately. Unlimited U.S. calls are subject to normal business usage limitations. Like any product or service, The ring-u Hello Hub and ring-u service may not be the right choice for your business, and we DO NOT support or allow the use of our service for call centers/robo-calling/or tele-spamming operations. See terms and conditions for current usage limitations. International calls are billed per minute and must be prepaid.  ring-u E911 service operates differently from conventional/pots/landline 911 service.  See e911 for details. Some alarms, faxes and other devices may not be compatible. Additional terms apply, see terms and conditions
 

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